Reviews

"Excellent pools, facilities, services and location! "

"Great place to stay "

"Stayed for a spontaneous overnight trip due to attending a tangi nearby. We loved our stay, the unit was perfect and had all we needed. clean facilities and the beds are so comfy too! Thank you for a great stay! "

"Love the environment. Good customer service. "

"Very relaxing place to spend a few days. "

"Rooms were clean. Shower was amazing, beds were very comfortable, reception staff friendly. "

"Thank you for a lovely relaxing getaway. My family enjoyed the swim every night. "

"Love this place.  Thank you so much for a wonderful break.  "

"Really lovely warm, dry and sunny room. Heaps of options for families.  "

"The therapist has magic hands! "

"We had a lovely stay. Thank you for such a memorable experience for my birthday  "

"Love coming back here, such a fabulous place! Everyone is so friendly. Accommodation (was) so clean and wonderful. Thank you.  "

"Lovely service at the desk, pools are fabulous and the receptionist was great.  "

"Beautiful stay. Soft beds, big TV, good bathroom (and) balcony.    "

"Very nice cabin, nice facilities, good value "

"AWESOME STAY. Helpful customer service.  AWESOME :) !! "

"Only wish we could have stayed longer.  "

"Thank you. Really enjoyed our stay. Felt safe and relaxed. Worker(s are) friendly and helpful  "

"We had an amazing stay! It was super comfy, warm, very inviting! From the shower to everything! We won`t want to leave at all. Thank you so much! we will be back! "

"The room exceeded our expectation. Warm underfloor heating. Bed warm and cosy, spacious, well equipped and nicely decorated.  The hot pool was magical in the early evening. "

"10/10 overall experience. Friendly staff, sparkling clean cabin, delicious & huge portion & amazing atmosphere.  Thank you!!! "

"Warm, clean, loved underfloor heating in bathroom. "

"What an amazing place. Plenty of space and things to do as a family.  Chalets are perfect space for a family getaway, just wonderful.  "

"This exceeded our expectation. Unit very tidy and comfortable.  "

"Will come back again and bring others.  Bed Excellent ✓ Sleep Excellent ✓ Tidy room Excellent ✓ Tea/Coffee/Milk ✓ Amenities ✓ Great to have discount to hot pools.  Well done crew!   "

"Thank you for the lovely stay, very family orientated! I will highly recommend :) "

"Very clean & tidy facilities. Room (was) nice and warm. Great Children playground. Would come again.  "

"Thank you so much to all the staff & crew at Taupo DeBretts for making our stay here relaxed and memorable. My family and I really enjoyed our experiences here.   "

"Very good place to stay for holiday "

"Pure Paradise "

"Most enjoyable stay and staff in the office most helpful.  "

"We were so impressed with the cleanliness of the shared toilets and bathrooms and the overall facilities offered to guests. Everything you could want of need.  "

"This the 2nd time we have been here. It has been lovely the staff go above & beyond and is one of the few places my brother who is autistic feels comfortable. It has always been a relaxing stressfree stay here. So huge thank you to the staff. Thank you DeBretts we love coming here.  "

"Great unit, self-contained, air con and heated floor in the bathroom was a bonus. Comfy beds, very clean. "

"Thank you to all the DeBretts Team for making our stay here wonderful!   "

"Thank you DeBretts for your customer service and accommodation. Very well enjoyable experience and stay. Will be back again.   "

"Awesome service at reception and pools reception Unit was great, clean and tidy, just what we needed and at an excellent rate. We'll be back!   "

"5 Star banger. Perfectly set up and everything you need for a comfy and satisfying day.  "

"Great time. Comfortable unit.    "

"Great value and awesome service! "

"Amazing and affordable experience for students. Thank you very much.  "

"Beautiful grounds + setting for accommodation. Lovely pools. Thank you! "

"Thank you for having the unit heated on arrival. "

"Great spot - very surprised. Will recommend.  "

"One of the best places we have stayed.  "

"We would like to Thank you all for the amazing experience you provide for quests in your wonderful resorts, right from the reception to pool staff to cleaning staff, The utility's are second to none!!! We will be back...you made us all proud to have such a fantastic resort in NZ "

"Haven't stayed anywhere better. All staff are amazing. "

"Thank you so much for looking after us so well. The Motel was awesome. Heaps better than being stuck sleeping in our van for 3 nights! "

"Awesome Vacation. Not long enough is the only negative. Thanks  "

"Such a beautiful & iconic location. Hubby & I enjoyed every moment - clean, tidy, fresh - quiet & relaxing! Huge thumbs up to the DeBretts team!!! "

"The room was really clean and good. The pool is exceptional, clean and just speechless. Slides are the best. Thanks "

"Lovely helpful staff, nice clean rooms.  "

"Amazing! Best time ever! Pools rocked! Room was perfect! "

"We would love to come back again. Loved the Cafe, loved the pools, loved the little touches.  "

"Lovely Stay! Staff are wonderful, so friendly and helpful. We will definitely be back sometime soon.   "

"Upon arrival the welcoming lady at reception was lovely and helpful. In fact with each visit to the front desk I found the staff happy and helpful. The grounds were stunning, and there was a lot for my kids to do with the playground, bounce pillow, and the pools were a bonus. Great value to get a discounted family pass - we made the most of it, enjoying each day in the thermal pools. "

"We were new to this game when we came upon Taupo Debretts, so we didn't know what to expect. It was, and remains in our memories as, very pleasant experience. We've been caravanning through New Zealand from North to South for nearly a month now. Taupo Debretts is still up there in the top three. "

"Really fantastic place for a family! Fun stuff for the kids, friendly staff and great facilities.   There were lots of small things that made a difference, such as the kitchen being constantly stocked with clean tea towels and washing up clothes, and having paper towels in the kitchen and toilets. It was also really clean (well done to the cleaners and groundsmen who were always hard at work!). Access to the wonderful hot pools was a real bonus. We'll definitely be back :-) "

"What a delightful experience! Having never been to Taupo and booking from out of town, the team were amazing. We felt welcomed from the very first phone call, so helpful, incredibly friendly and provided the best customer service! Our room was excellent, great size, clean and so close to everything we wanted to do. The pools were an awesome way to relax and we found the room quiet and restful at night time. We look forward to visiting you again soon with thanks. "

"Value for money. Fantastic. Could not be faulted in any way. The service from all the staff was excellent, and they also make an excellent coffee. Thank you and well done. Marty and Jo, Auckland "

"Great stay, fantastic accommodation and customer service. Will definitely stay there again in the future. "

"We rented a 2 bedroom villa which was presented to a high standard. It had everything that we needed. The villa's are amazing with a good view. The whole experience at De Bretts was amazing and we had a relaxing whanau holiday.  "

"Awesome place to stay for the Family. Love the hot pools ;) "

"We recently stayed with you in spa cabin 3 with my partner and two sons James and Jack. I have to say it was one of the best resorts I have ever stayed in, staff very helpful booked trips at desk with courtesy pick up. loved it loved it loved it "

"I would like to congratulate you on having such a fantastic establishment. From the booking to our departure we were given wonderful service by friendly staff, the lodge was perfectly presented and the pools were fabulous. We cant wait to come back. Well done! "